Back-office automation
We automate finance, HR and operations workflows so approvals move, accounts reconcile and reports appear without anyone chasing them. Your people step in for exceptions and sign-offs, and every action is logged for audit.
What it is and when it fits.
Back-office automation connects the systems your teams already use, such as the ERP, accounting package, HR platform, shared inbox and spreadsheets, and moves work between them according to your rules. We build in n8n when your team should be able to see and adjust the flow, and write custom workers in Python or TypeScript when volume, logic or reliability calls for code. AI steps handle the unstructured parts, like reading an email or classifying a request.
It pays off for processes that are frequent, rule-based at their core and currently held together by manual handovers. Month-end reconciliation, purchase approvals, employee onboarding and recurring management reports are typical candidates. A process that changes every month, or that only a single expert understands, needs to be written down and stabilised first, and we help with that before automating anything.
What we build.
Approval workflows
Purchase requests, expenses and contract sign-offs routed to the right approver by amount, department or supplier, with reminders and escalation.
Bank and ledger reconciliation
Transactions matched against invoices and ledger entries automatically, leaving only genuine mismatches for your finance team.
Employee onboarding and offboarding
Accounts, equipment requests, contracts and access rights created or revoked across systems from a single HR trigger.
Scheduled management reporting
Figures pulled from finance, sales and operations systems into a consistent weekly or monthly report, delivered to the right inboxes.
Shared inbox triage
Incoming requests read, categorised and routed to the right queue or workflow, with a drafted reply where the answer is standard.
How it works.
- 01
Map the process
We sit with the people doing the work, document each step and exception, and pick the workflows with the clearest return.
- 02
Choose the build approach
We decide per workflow between n8n and custom workers, based on volume, complexity and who will maintain it.
- 03
Run alongside the team
The automation runs next to the manual process at first, so results can be compared and edge cases handled before full handover.
- 04
Hand over and monitor
Your team gets documentation, alerts for failures and a clear owner for each workflow, with ongoing support if you want it.
Related work.
- Finance operations
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- Logistics
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Built with.
All technologiesFurther reading.
Common questions.
n8n suits workflows your operations team wants to see and tweak, and it can be self-hosted to keep data in your environment. Custom workers suit high volumes, complex logic or strict reliability needs. Many of our projects use both, and we explain the trade-off for each workflow.
Every workflow has retries, error alerts and a clear place where failed items wait for a person. Nothing disappears silently. We also log each run so you can trace what happened to a specific invoice or request.
Most ERP, accounting, HR and productivity tools with an API, including SAP, Odoo, Exact, AFAS and Microsoft 365. Where a system has no API, we look at exports, database access or email-based routes and tell you how reliable each option is.
You do, once invoices are paid. Workflows and code live in your accounts and repositories, with documentation, so another team can maintain them if you choose.